You can always contact us for any return question at Damages and issues Unless there has been an error that is VETROO'sresponsibility, the returned shipping fees will not be refunded. VETROO will refund you the amount spent on the returned items, including sales tax. Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Returned items must be free of physical damage. Please ensure that the item you are returning is repackaged in the original packaging, with all the cords, adapters, accessories, and documentation that were included when you received it. You have 30 calendar days to return an item from the date you received it.
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